Last updated: September 22, 2026
Better Light Films (operating in Quebec as Films Better Light) is a Montreal video production company. This page explains what personal information we collect, why we collect it, with whom we share it, how you can access it and how to correct it, if necessary. In this Policy, the terms “Better Light Films,” “we,” “us” and “our” refer to Films Better Light.
We recognize our obligation to manage your data responsibly. We do not and will not sell your data to third parties.
This Policy applies to your use of https://www.betterlightfilms.com website (the “Site”) and to any interaction you may have with Better Light Films. Please read it carefully to understand when you provide us with your information and how we use it. By using our Site, you consent to the use of the personal information that you provide to us in the manner described herein.
In order to make this Policy as clear as possible, we have identified the occasions when a user could potentially share personal information with us. The Policy is therefore divided as follows:
The information collected through these different sections will be seen in more detail in this Policy. Information such as how your personal information is used, how and when it might be shared, how you can access and control it, how we ensure your information is secure and how to contact us will be discussed.
As you try to learn more about who we are or what we can do for you, whether by contacting us by email for more information or browsing our Site, various information will be collected.
We don’t use analytics tools or advertising trackers on our Site. Our Site is hosted and delivered by Cloudflare, which processes standard technical information about each request in order to serve the Site and protect it from abuse:
We also collect the following information as part of your communications with us:
Why: The technical information processed by Cloudflare keeps the Site available and secure. The information you provide when you contact us allows us to respond to your communications and ensure you get answers to your questions.
Please note that, in general, this technical information does not personally identify you. You can choose to restrict or block third-party cookies through your web browser settings. However, doing so may limit your ability to access or view certain interactive features on our Site.
When you contact us to inquire about our services, we collect the personal information you provide in your inquiry, via the contact form on our website or via email.
We collect:
Why: We use this information to respond to your inquiry and assist you in obtaining the information you need in regard to our services.
Please note that if you refuse to provide the mandatory information requested, we will not be able to process your inquiry or provide you with the information you are looking for.
When you appear on camera in one of our productions, we collect personal information during filming and through the release form you sign.
We collect:
Why: We use your image and voice to produce the video and deliver it to the client who commissioned it, as the release allows. We use the name, contact details, and signatures on the release to document your consent, contact you if needed about the production, and demonstrate that consent later to our insurer or to a broadcaster or platform.
Please note that if you don’t sign a release, we can’t include you in the video.
You may wish to contact us if you have any questions or concerns. When you reach out to us by email, we will collect the personal information you choose to share, such as your name and email address, as well as any other information you voluntarily provide as part of your message.
Why: We use this information to respond to your questions, address any concerns you may have, and improve our offerings based on your feedback.
Please note that the information you provide during these interactions will not be used for purposes other than assisting you with your request or inquiry.
In addition to the specific purposes mentioned above, we use your data generally to:
When you visit our Site, certain information may be automatically collected through cookies or similar technologies embedded by the platforms we use. Our Site does not set analytics or advertising cookies of its own.
Cookies are files containing a small amount of data about a given user. This data may include an anonymous unique identifier. Cookies are stored on the user’s computer or on the hard drive of another device.
Please refer to your browser’s documentation to learn how to manage or disable cookies, as well as the cookie policies of any other platforms we use, when applicable.
We do not sell our users’ personal information. Your information is shared only in accordance with this Policy. When you consent to this Policy, however, we may share your personal information with the following parties:
Third-party suppliers: In the course of our business, we may need to share some of your data with certain third parties. In particular, we may share personal information with trusted suppliers who act as data processors on our behalf, including for emailing, storage and customer service purposes. Data is shared only for the purposes of carrying out their mandate or performing a service agreement. We may also share certain information with professionals bound by professional secrecy, such as lawyers. These third-party suppliers are subject to Better Light Films’ confidentiality obligations and instructions.
The suppliers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us, such as hosting our Site on Cloudflare’s servers in Ontario, Canada.
However, some third-party service providers have their own privacy policies regarding the information we are required to provide to them when we use their services. For these suppliers, we recommend that you read their privacy policies carefully so that you can understand how they will treat the personal information they collect.
Please note that some of these suppliers are located outside Quebec, and your data may therefore be transferred abroad. The location of each of our IT suppliers is listed below.
Once you leave our Site or are redirected to a third-party website or application, you are no longer governed by this Policy.
IT suppliers
| Service | Purpose | Server location | Privacy policy link |
|---|---|---|---|
| Backblaze B2 | Cloud storage | Ontario, Canada | https://www.backblaze.com/company/policy/privacy |
| Blackmagic Cloud | Video production collaboration | United States | https://www.blackmagicdesign.com/ca/privacy |
| Bunny Stream | Video delivery | Germany | https://bunny.net/privacy/ |
| Cloudflare | Website hosting | Ontario, Canada | https://www.cloudflare.com/privacypolicy/ |
| Formspree | Contact form | United States | https://formspree.io/legal/privacy-policy/ |
| Office suite | United States | https://cloud.google.com/terms/cloud-privacy-notice |
Parties with whom it may be legally necessary: we may disclose your information if required to do so by law or if such disclosure is necessary in order to:
Parties likely to be involved in a financial transaction: we may transfer your data following a change of control, merger, liquidation, or other transaction involving Better Light Films. The information required for this process will only be transferred once the transaction has been completed, and we will only disclose this information without your consent if we are authorized to do so by law. We will take the necessary measures to protect the confidentiality of this information and will destroy it if the transaction is not concluded or if its use is no longer necessary for the purposes of concluding the transaction.
Please note that you may leave our Site by clicking on certain links on our Site. We assume no responsibility for the privacy practices of such other sites and recommend that you read their privacy policies carefully.
Data protection laws give you certain rights in relation to your information. Depending on the laws applicable to your data and subject to certain exceptions and requirements, you may have the following rights:
You can check, modify or delete your personal information by sending us an email at paul@betterlightfilms.com, or by using the contact information at the end of this Policy. We will respond to your request as quickly as possible. Please provide us with sufficient details to allow us to identify you and respond to your request.
Your personal information is stored locally on our own devices, on Cloudflare’s servers in Ontario, Canada, and with the third-party suppliers listed in the IT suppliers table above, in the locations indicated there.
We keep personal information only as long as we need it for the purposes described above, or as the law requires, and then we destroy or anonymize it. For the people who appear in our productions, retention is covered by the release form they sign, and our client agreements set out how long project files are kept.
To protect your personal data, we take reasonable precautions to ensure that it is not lost, misappropriated, accessed, disclosed, altered or destroyed inappropriately.
For example, we limit access to your information to the members of our team who need it for a project, we store it on password-protected and access-controlled devices and accounts, we use two-factor authentication and encryption where available, and we require the crew, freelancers, and suppliers we work with to apply equivalent measures. Our IT suppliers listed above encrypt data in transit and at rest and hold recognized security certifications.
If you have any questions about the security of your personal data, please send an email to paul@betterlightfilms.com.
We do not collect personal information from minors under the age of 14 without the consent of a parent or the holder of parental authority, except where the law allows. For minors who appear in our productions, that consent is obtained through the release form signed by the parent or holder of parental authority. If you are a parent or holder of parental authority and become aware that a minor under 14 has provided us with personal information without your consent, please contact us and we will delete it.
If you are not satisfied with our response to a request concerning your personal information, you may contact the Commission d’accès à l’information du Québec, the public body responsible for overseeing personal data management and processing practices in Quebec, or the Office of the Privacy Commissioner of Canada, the public body responsible for overseeing personal data management and processing practices in Canada.
Commission d’accès à l’information du Québec
Address:
Office 900
2045 Stanley Street
Montréal (Québec) H3A 2V4
Telephone: 514 873-4196
Fax: 514 844-6170
Toll-free telephone: 1 888 528-7741
E-mail: cai.communications@cai.gouv.qc.ca
Website: http://www.cai.gouv.qc.ca
We reserve the right to change this Policy at any time; please check back frequently. Unless otherwise specified, changes to this Policy are effective immediately upon posting on our Site. If changes are made, we will notify you here of the update so that you are aware of what information we collect, how we use it and under what circumstances, if any, we disclose it.
If you wish to access, correct, modify or delete any personal information we have about you, file a complaint, or if you simply require more information, you may contact us at the following:
Better Light Films
To the attention of the Privacy Officer
4388 Rue Saint-Denis, Suite 200, #187
Montréal, QC H2J 2L1, Canada
paul@betterlightfilms.com